AI for property management companies
A property manager handles hundreds of units, each with tenants, owners and tradespeople writing in. We build AI that sorts these messages, drafts replies and prepares repair orders. Your managers decide and sign.
What slows you down today
An inbox full of tenant requests
Broken dishwashers, noise complaints, parking questions and move-out dates all arrive in the same inbox, in several languages, and need to reach the right person.
Repair orders by hand
For each damage report someone checks the lease, finds the right tradesperson for the building and writes the order. Simple cases take as long as complex ones.
Answers hidden in documents
House rules, leases, owner agreements and cantonal forms sit in different folders. Finding the clause that answers a tenant's question takes time.
Where AI helps
Email and inquiry triage
Tenant and owner emails are classified by building, unit and topic, routed to the responsible manager, and come with a reply draft in the sender's language.
Website and customer assistant
A tenant assistant on your website answers routine questions such as waste collection, laundry rooms or how to report damage, around the clock, and opens a ticket when a person is needed.
Process automation and integrations
Damage reports become structured repair orders for the right tradesperson, with photos and address, recorded in your property management software once approved.
Internal knowledge assistant
Leases, house rules and owner agreements become searchable, and every answer shows the document and clause it comes from.
Tenant inbox for a management company
- Starting point
- A management company looks after about 1,500 units in the Fribourg and Bern region. Its shared inbox receives around 400 tenant emails a week in German and French, sorted by hand each morning.
- What we build
- Each email is classified by unit and topic and assigned to the right manager. Damage reports get a draft repair order, routine questions a draft reply, and the manager approves both with one click.
- Expected result
- We would expect sorting time to drop to a few minutes a day and first replies to tenants to go out typically within hours instead of days.
Questions and answers
Let's look at your case
Tell us which task takes the most time. In a short call we say honestly whether AI is worth it and what a first step would cost.