Research, sport, tourism and food
Lausanne is home to EPFL and the University of Lausanne, which bring engineers, researchers and young technology companies to the region. As the Olympic capital, the city also hosts the International Olympic Committee and many international sports federations. Around Lake Geneva, tourism, hospitality and the food industry are important employers, and the vineyards of Lavaux and the wider canton add a strong wine and agriculture tradition. Most of the economy, however, consists of SMEs: fiduciaries, property managers, trades, shops, practices and service firms.
Where AI helps SMEs in the Lausanne region
- Hotels, restaurants and tourism businesses: a website assistant that answers guests around the clock in French, German, English or Italian and hands over to your team for special requests.
- Food producers, wineries and shops: orders and enquiries from email and web forms sorted, with a draft reply ready to send after a quick check.
- Fiduciaries and property managers: incoming emails routed to the right person and supplier invoices prepared for Bexio or Abacus.
- Young technology companies: integrations between CRM, web shop and accounting, with AI steps where a judgement is needed.
French first, with many other voices
Lausanne works in French, but its clients do not always write in French. Customers from German-speaking Switzerland, international guests, researchers and sports organisations often use German or English. Our assistants answer in the language the customer uses and prepare internal summaries in French for your team, so nobody has to switch languages all day.
Public offices in the canton of Vaud
Lausanne is the capital of the canton of Vaud, and the canton counts many municipalities of very different sizes. Smaller municipalities in particular have few staff for a growing number of enquiries. AI can answer recurring questions on a website, pre-sort incoming mail and prepare replies, while decisions stay with your staff. Hosting in Switzerland is available on request, and your data is not used to train AI models.
How we work with clients in Lausanne
We work mostly remotely, by video call and with shared test environments, which keeps projects quick and budgets predictable. When it helps, for example for a kick-off workshop or a team training before go-live, we come to you in the Lausanne region.